Performance Measurement in Ergonomics

According to the IEA’s definition of ergonomics, “system performance” is a core objective of our discipline and profession. Yet the majority of ergonomics research and practice focusses solely on another core objective our field: “well-being”.

In order to be accepted by our major external stakeholders of organising/designing work and products (such as managers and engineers) we must show that in our science and applications we can also contribute to performance improvement.

Consequently, we must define what we mean by performance, must have tools to measure the level of performance, and must show that our ergonomics solutions improve performance.


In this symposium we discuss performance measurement in ergonomics. We will give examples of definitions, measurements and applications of performance in ergonomics research and practice.

We will distinguish between:
  • different levels of performance: e,g, individual performance, team performance, firm performance
  • different types of performance (e.g. operational performance such as productivity, efficiency, effectiveness, quality, innovativeness, flexibility, systems reliability, or financial performance such as costs, profit, return on investment
  • different measurement approaches (perceptions, objective)
We would like to invite you to submit papers that focus on theories, models, reviews, tools, examples, etc. of performance measurement in ergonomics.
We intend to have an open discussion in a safe learning environment, discussing both successes and failures to measure performance in ergonomics research and practice. We will accept not only well-developed papers but also work in progress that can contribute to the discussion. The intention is that a selection of well-developed papers will be published in a special issue of one or our major ergonomics journals.

Contact: Jan Dul or Professor Per Langaa Jensen
9 AUGUST 2020